Offices Providing These Services

Clay County Senior Services

832 W. North Avenue C-2
Flora, IL 62839-1033
Phone: (618) 662-7304
Toll Free: 888-618-7304

Effingham Senior Services

209 South Merchant Street
Effingham, IL 62401-2427
Phone: (217) 347-5569
Toll Free: 800-232-1790

Fayette County Senior Services

112 N Kennedy Blvd
Vandalia, IL 62471-2701
Phone: (618) 283-4122
Toll Free: 866-618-4122

Jefferson County Senior Services

409 Harrison St
Mt Vernon, IL 62864
Phone: (618) 242-3505

Marion County Senior Services

120 East Green St
Centralia, IL 62801-3338
Phone: (618) 533-4300
Toll Free: 800-295-2903

Senior Services - Fraud / Scam / Violent Crimes to the Elderly





The Victims of Crime Act of 1984 (VOCA) was implemented by the federal government to help the victims of criminal actions through means other than punishment of the criminal.

If you think you have been a victim of a crime such as

  • Construction / Home Repair Fraud
  • Unknown charges to your bank account or credit care
  • Identity theft
  • Scams

Trained Staff are available to assist with home visits, phone calls, monitoring the welfare of the victim, (making sure they are dealing with the crime in a positve manner), Staff will provide resources to assist them, such as Governemnt Agencies, Criminal Justice, Social Service, or Counseling Agencies as may be appropriate and as victim allows. Case Workers work one on one with each victim to ensure that the needs are met and the victim dictates the outcome of the committed crime. Staff will provide court escort, appearance support/advocacy, coordination of transportation, if needed, and information and assistance on dates, court process as well.  When necessary, provide referral, or support in obtaining an Emergecny Plenary Order of Protection. Assistance is also provided in filing financial claims for compensation. Call Senior Services at 217-347-5569. We may be able to help you navigate the system, get answers to your questions and get you a resolution to the problem.